Shipping policy
Last Updated: September 14, 2026
CheriZubek provides shipping information to help customers understand order processing, estimated delivery times, and shipping charges before completing a purchase.
1. Order Processing
Order Cutoff Time
Our daily order cutoff time is 17:00 Pacific Time.
Orders placed after the daily cutoff time may begin processing on the next business day.
Orders are generally processed within 1–3 business days after payment has been successfully received.
Business days are Monday through Friday, excluding applicable holidays.
Order processing time is separate from transit time.
2. Shipping Methods and Estimated Delivery
We currently provide the following estimated shipping options:
Estimated delivery: 3–7 business days after processing
Delivery estimates are not guaranteed delivery dates. Actual delivery time may vary due to carrier delays, weather, holidays, address issues, or other circumstances outside our reasonable control.
3. Shipping Charges
Shipping charges are calculated and displayed at checkout based on the applicable shipping method, destination, and order details.
Any applicable shipping charges will be shown before you complete your purchase.
4. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your shipping information carefully before placing your order.
If you discover an address error after placing an order, contact us as soon as possible at support@cherizubek.com.
We cannot guarantee that an address can be changed after an order has entered processing or been shipped.
5. Tracking Information
When tracking information is available, it may be provided to the customer after the order has been shipped.
Tracking information may take some time to become active after the carrier receives the package.
6. Delivery Delays
Delivery estimates are provided for reference and may be affected by circumstances outside our reasonable control.
Examples may include:
- Carrier delays
- Severe weather
- Holidays
- Transportation disruptions
- Incorrect or incomplete addresses
- Other events affecting delivery operations
If your order appears to be delayed, please contact us and we will assist you in reviewing the available shipping information.
7. Lost, Damaged, or Incorrect Shipments
If you receive a damaged or incorrect item, please contact us as soon as possible and provide your order number and relevant photos.
If tracking indicates that a package was delivered but you cannot locate it, please contact us so that we can review the available shipping information.
8. Returns
Return shipping and refund procedures are governed by our Return & Refund Policy.
Please review our Return & Refund Policy before sending an item back.
9. Contact Us
For questions about shipping, please contact:
CHERI ZUBEK CZA LLC
306 5TH AVE NW APT B
PUYALLUP, WA 98371
United States
Email: support@cherizubek.com
Phone: +1 (425) 441-3330
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PT)